Oh wow, that's a really noble thing to do. That's a tough tough job. I recently went on a binge of "worst 911 dispatchers", would recommend giving them a watch so you know what NOT to do haha It was actually really distressing to listen to some of them.
When and how did you decide you wanted to do this?

Xavven welcome to the profession! You will have some tough days but hang in there!

Best of luck. Starting a new job is almost always exciting and a little scary. This one is a big responsibility but a huge service to society. Just remember, Take care of you, you can’t help others if you aren’t in good shape yourself.

Chur bro, good on ya