I laughed way too hard at this

i know right!

Go to www.notalwaysright.com you will soon understand

Customer calls billing. Instead of telling problem, customer screams loudly and high-pitched into phone. Representative in billing cannot understand what is being said in the screams. Representative tells customer to calm down and talk instead of high-pitched screaming. Customer does not and continues to scream loudly and high-pitched. Representative realizes customer is not calling to discuss billing, just to scream. Representative hangs up. Two minutes later someone calls billing. Another representative picks up the phone this time. It's the loud and high-pitched screaming customer who it still screaming loudly and high-pitched. Second representative tells the first representative, "It's for you." because first representative talked to screaming customer and has a repore (understanding) with the customer. That's the joke. If you still don't get it, work in customer service and you will soon understand why this is funny.