The silence that followed was worth more than gold
7 years ago by guest · 1323 Likes · 5 comments · Popular
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rebel
· 7 years ago
Depends on what the customer is "interrupting". I had a teller having a personal phone call and I asked her to please check out my purchases and she had the nerve to tell me I was rude. If she had been helping another customer then I was the jerk. But she was talking to a friend.
deleted
· 7 years ago
· FIRST
Depending on what store you work at, customers always come first. That customer has every right to complain about you to the manager.
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Edited 7 years ago
novelus
· 7 years ago
Sure do. However, a vast majority of the time, the customer is in the wrong, and the manager will back up their employees.
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deleted
· 7 years ago
Yeah, but If you tell a customer that they're interrupting you then your manager won't take your side because you came off as rude
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fudgeyou
· 7 years ago
The whole thing is that he had a perfect response to the customer simply by rephrasing the same words. Those are the best moments especially with entitled customers.
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