Sucks we can only see the subtotal. Based on the subtotal the customer was charged for 2 bags of chips, 1 can of coke, 1 can of sprite, and the rest of their order.
I can’t see below the subtotal line except a tax line- so I don’t know if they deducted any costs-
Like it would be cool of them if they maybe billed the sprite then cancelled the coke to balance inventory or if they comped the second chips or something. From what I see and the nature of an order through a third party service like Uber Eats etc- I assume they likely charged both drinks etc. as even if the comments made it clear they didn’t want it- deviation from the machine readable parts of the order could cause them issues like disputes and charge backs or service complaints etc. that could jeopardize their standing or participation or profits concerning the throes party provider.
Still though- it would be neat to know what the rest of the receipt looked like. I’m also curious if there were any disputes after the
fact. I don’t know about Uber Eats specifically- but I know other such apps would probably allow a customer to dispute the charges and receive a refund if they had a bag of chips added that they didn’t order through the app interface. One could argue that the comment “throw in some extra chip action” or whatever- doesn’t explicitly state or even imply the customer wants to pay for a bag of chips- “throw in” usually implies free of cost.
Of course these sorts of issues come up with automation. If you want to add things or have the staff make dishes that aren’t on the menu- like a pasta place has garlic bread, they have steak, they have cheese for salad perhaps- and you ask them to put a steak inside some garlic bread and throw a bunch of mozzarella balls for the salad on top and melt them- they could theoretically do it even though they don’t list a steak sandwich- but it would be up to them and you to decide what was a fair price or how they would charge that on the bill- they may..
For example say that they need to charge you for a salad even if you just get the cheese because the way their accounting and ordering works the salads and the cheese are linked together. Something like that. If a pizza place doesn’t offer “extra pepperoni” they may ring you up for the cost to add pepperoni two times on the bill.
When it comes to ordering through food apps though- they generally can’t or are In a bad position to accommodate requests like that because of disputes or other issues. So I am curious to the entire story.
I can’t see below the subtotal line except a tax line- so I don’t know if they deducted any costs-
Like it would be cool of them if they maybe billed the sprite then cancelled the coke to balance inventory or if they comped the second chips or something. From what I see and the nature of an order through a third party service like Uber Eats etc- I assume they likely charged both drinks etc. as even if the comments made it clear they didn’t want it- deviation from the machine readable parts of the order could cause them issues like disputes and charge backs or service complaints etc. that could jeopardize their standing or participation or profits concerning the throes party provider.
Still though- it would be neat to know what the rest of the receipt looked like. I’m also curious if there were any disputes after the
Of course these sorts of issues come up with automation. If you want to add things or have the staff make dishes that aren’t on the menu- like a pasta place has garlic bread, they have steak, they have cheese for salad perhaps- and you ask them to put a steak inside some garlic bread and throw a bunch of mozzarella balls for the salad on top and melt them- they could theoretically do it even though they don’t list a steak sandwich- but it would be up to them and you to decide what was a fair price or how they would charge that on the bill- they may..
When it comes to ordering through food apps though- they generally can’t or are In a bad position to accommodate requests like that because of disputes or other issues. So I am curious to the entire story.