They have a volume in the sense that the event horizon has a diameter. We're not sure that an actual singularity can exist, because the volume within the event horiron is unobservable, it's effectively outside our universe.
"Black holes often have stars or gas orbiting around them. It is then possible to measure the mass of the black hole by measuring the speed of the orbiting material."
http://en.wikipedia.org/wiki/Schwarzschild_radius
http://en.wikipedia.org/wiki/Schwarzschild_radius#Supermassive_black_hole
"Black holes often have stars or gas orbiting around them. It is then possible to measure the mass of the black hole by measuring the speed of the orbiting material."
http://hubblesite.org/explore_astronomy/black_holes/encyc_mod3_q14.html