To be fair, who wouldn't?

Because he’s using outdated 2016 world census figures.

ah, my mistake

The customer is always right and many employees don't have back up from corporate so if they make the report they could get fired for causing a problem. It's a disgusting truth for too many cases. Corporate would rather have their employees suffer verbal and physical abuse rather than potential lose business due to one shit stained egg.

Oh, that sounds really crazy, but if an employee suffers a severe injury from the attack, doesn't that mean corporate has to take care of it?

Yes and No. Some will some won't. It really depends.