Hi Grandma I'm Dad

I think the type of browser is her last problem at the moment.

The type of what...?

There's no e on my desk!

Hold on, lemme draw one...

Probs^^^^

You know guest, you were like that at one point too. We all started not knowing how to use the Internet.
It doesn't make this lady an idiot if she doesn't know how to use something obviously new to her, just like how a car or something can be confusing to you for example.