This is a case of a gamestop employee being an asshole to a mom who just wanted to get her kid the game they wanted for christmas. Knowing very well that when she said cod it was Call Of Duty
When I first got my 360 (grade 8) my dad was the one who picked out Assassins Creed. He's the reason I got into it. They give the parents the talk about it's 'M for gore, violence, etc' but if the parent is fine with it they're the one in charge of their kids. If this dude actually did this I'd tell their manager like come on just help the mom out.
Instead of hunting people down, he would be just sitting there waiting for virtual fish for no reward at all