@title I'm not a native English speaker but I thought you can use plural when speaking referring to a company because it's technically a group of people?
Typically, if you're referring to the company as an entity, such as in this example, it is referred to singular (it/is). If you are referring to the people who work at a company (either a subsection of them or all at once) then you would use plural (them/are).
I have no qualifications, but your question was interesting so I went looking for an answer.
This is correct, as in both cases they are referred to as a single entity.
Since there may have been some ambiguity in my original comment, you'd use the plural if referring to members within a group such as "the family members are eating dinner" (vs the singular "the family is eating dinner").
Ah, thank you for the explanation! I've looked it up myself and what people generally said in the linguistic forums I just went through, using plural for companies is more common in British English than American English, but it depends on the context. Apparently when talking about for example a decision made by a company, you can use plural because in this context the company is represented by a board of directors. So I guess using plural for a company is... possible, technically? But it's safer to use singular because plural is heavily context-dependent.
I have no qualifications, but your question was interesting so I went looking for an answer.
The family *is* happy.
You don't say 'are' for either.
Since there may have been some ambiguity in my original comment, you'd use the plural if referring to members within a group such as "the family members are eating dinner" (vs the singular "the family is eating dinner").